BAD DELIVERY INC.
We deliver. Eventually.

Support

Help for the Bad Delivery Inc. game for iPhone and Android

Contact us

Email ahmetarifoz.aaz@gmail.com. We usually reply within a few days.

If something went wrong, it helps to include your phone model, its iOS or Android version and the game version (shown at the bottom of the game's SETTINGS card), plus the job you were playing.

How do I play?

The van drives itself. Steer with the arrow pads, hold BRAKE to slow down or back up, and hold DRIFT to swing round tight corners. Before each job, choose where the cargo rides and up to two pieces of gear to hold it still. The less damage the cargo takes, the more stars and coins you earn. To see the introduction again, open SETTINGS and tap HOW TO PLAY.

How do I unlock the next job?

Jobs open one at a time. Deliver the current job with at least one star and the next one unlocks.

What are coins for?

Coins from deliveries buy vehicles in the GARAGE and upgrades in UPGRADES. Cargo upgrades such as the anti-slip mat, straps and foam only help when that gear is fitted on the LOAD CARGO screen. Everything coins buy can be earned by playing; the SHOP sells coins and vehicles for players who would rather not wait.

How do I turn off sound or vibration?

Open SETTINGS (on the title screen, or the cog at the top of the menus) and tap SOUND or VIBRATION. The game also stays quiet when your iPhone's silent switch is on. On Android, sound follows your phone's media volume.

Will I lose my progress?

Progress is saved on your phone as you play and is included in your iPhone, iCloud or Android device backups. Deleting the app deletes your progress. There is no online account, so progress does not move between devices.

Are there ads?

No. The game has no ads and no account.

What does the SHOP sell?

Optional in-app purchases, paid with real money through the App Store or Google Play: three coin packs (2,500, 7,500 and 20,000 coins), the Starter Pack (the Pickup and 2,500 coins, once per player) and the Whole Fleet (the Scooter, the Pickup and the Tuk Tuk). The price shown on each button is the store's price in your currency. Every purchase is confirmed in the store's own payment window before anything is charged, and parents can require their approval for purchases with Apple's Ask to Buy or Google Play's purchase approval settings.

I got a new phone. Can I get my purchases back?

The Starter Pack and the Whole Fleet come back on any phone signed in to the same Apple ID or Google account: open the SHOP and tap RESTORE PURCHASES. Coins are different: bought coins are added to your coins on the phone, like the coins you earn, and are saved only there. Deleting the game or moving to a new phone does not bring them back, and the stores cannot restore them.

A purchase did not arrive, or I want a refund

If you were charged and the item did not appear, open the SHOP again with an internet connection: a purchase the game has not delivered yet is delivered then. For a refund, use the store you bought from: reportaproblem.apple.com for the App Store, or your Google Play order history for Google Play. You can also email us with the date and the item.

Privacy

The game collects no personal data. Purchases are handled by the App Store or Google Play. Read the full Privacy Policy.